Services and Programs
The Regional Services Department is responsible for a wide-range of activities designed to improve the quality of life at the community level.

9-1-1 Program
Public Education and Marketing
Kari’s Law
In Texas, Kari's Law requires direct access to 9-1-1 service from a telephone system that provides outbound dialing without having to first dial a prefix or other access number or code. The law also requires all capable MLTS to be programmed to send notification of a 9 1 1 call to a central location on the premises of the site a 9-1-1 call is placed. Under Kari's Law, if an MLTS system cannot meet these requirements without substantial cost, a one-year waiver of these requirements may be granted.

Poison Control
The mission of the Texas Poison Control Program is to reduce the morbidity, mortality, and costs associated with poisonings. This goal is accomplished by:
- Providing around the clock telephone access to poison control specialists
- Educating Texas residents and children on how to prevent poisonings
See Poison Control for more information

Ways to Call for Help
Text to 9-1-1
- Text-to-9-1-1 PSA by the Texas School for the Deaf
- 9-1-1 for Emergencies only
- 9-1-1: Getting Help is Easy – English and Spanish (Cell Phone Sally from CSEC)
- Text-to-9-1-1 PSA by Ark-Tex Council of Governments

9-1-1 Videos
Commission on State Emergency Communications Program Policy Statements
Browse the Program Policy Statements here.
Information and Referral Line: 361-578-8775
Golden Crescent Regional Planning Commission 1908 N. Laurent, Suite 600A Victoria, Texas 77901




